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The CytoVive® Standard
All CytoVive® Research Chemicals are certified:
A) Via ISO 9001, IS0 14001, CE, cGMP Production Methods.
B) Independent 3rd Party HPLC / LCMS Purity Analysis guaranteeing 99% or higher (See Chromatography Reports for Exact Purity).
C) Certified as non controlled substances compliant with the current DEA Controlled Substance Act available at: (https://www.deadiversion.usdoj.gov/schedules/orangebook/c_cs_alpha.pdf).
D) Intended for in vitro research use only, not intended for human consumption.
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CytoVive® Labs Terms and Conditions
All CytoVive entities maintain the highest level of regulatory compliance in all jurisdictions and territories (please refer to the CytoVive Standards above). It is the responsibility of any international researcher that places an order from outside of the United States to do their own due diligence with respect to the regulatory status of the compounds they are ordering within the jurisdiction that they intend to receive their order, CytoVive Laboratories LLC does not bear responsibility for any seized or confiscated international parcels. By Placing an order you are expressly indicating that you are at least 21 years of age. All Parcels are packaged discretely and orders are processed via secure and private data processing software. All CytoVive Laboratories LLC orders are shipped within 24 hours and all research compounds are tested to be within the highest quality control parameters (as listed on individual product Certificates of Analysis) with respect to ISO 9001, ISO14001, ISO 17025, CE, and GMP standards. Many of CytoVive Laboratories LLC Products are proudly made in the USA from the purest HPLC / LCMS lab certified domestic and/or international precursor compounds. CytoVive® Laboratories LLC maintains limited liability to confirmatory analysis on products intended for research use only and are not intended for human consumption. Any interpretation and use of the test results are the sole responsibility of the researcher. This resource may not be reproduced, in part or in full, without the expressed written approval of CytoVive Laboratories LLC. CytoVive Laboratories LLC bears zero responsibility for any misuse of any research compounds in any and all jurisdictions, and CytoVive Laboratories LLC reserves the right to refuse sale to any individual or entity for reported expressed misuse of any CytoVive Laboratories LLC Products and/or Services.
Due to our stringent quality control standards and the delicate nature of our products, we do not accept returns outside of 15 days from the date of purchase, return shipping plus a 30% restocking fee will apply. If your order arrives with missing, incorrect, or damaged items, please contact info@cytoviveusa.com for assistance. Our customer support team is dedicated to ensuring complete customer satisfaction in terms of product quality, support, and delivery. To cancel your order, please send an email before shipment. Once the order has been shipped, cancellation is no longer possible. If you have any inquiries or concerns regarding your order, please reach out to us at info@cytoviveusa.com. We are committed to providing swift and satisfactory assistance. We cannot condone chargebacks due to our established policy for addressing all issues. We will treat chargebacks as fraudulent actions and will pursue legal recourse if initiated, in line with the law. Before contemplating a chargeback, we urge you to contact us for an immediate resolution, be it replacement products or refunds. It is our pleasure to support your research complaint with the terms and conditions listed above.